FAQ | Frequently Asked Questions
5% discount exclusive for reservations on the web with the code SANMILLANWEB
FAQ | Frequently Asked Questions
The breakfast and dinner times at the hotel, the best plans in the area, the advantages we offer you when making your reservation through our website and much other useful information that our guests usually ask us and that will surely help you organize your experience and make the most of it, enjoying a place as special as the Yuso Monastery.
Of course, if you have any other questions, we are at your disposal through our contact form, by phone through our profiles on social networks.
These are the most frequently asked questions organized by topic:
“Schedules, facilities, experiences… Solve your doubts in this section of frequently asked questions and useful information”
Schedule information
- From what time can you enter the hotel?
Check in is from 12 noon. If we still do not have the room ready at that time, you can leave your suitcases here and we will give you the room as soon as possible. Check out is until 12. We have a 24-hour reception, but if you are going to arrive later than 00:00, please let us know.
- What time are breakfasts?
Our breakfast hours are from 8:30 to 10:30
- And the restaurant hours for lunch and dinner?
We open the restaurant every day for dinner from 8:30 p.m. to 10:30 p.m. and for lunch, only on weekends, from 1:30 p.m. to 3 p.m.
Information about discounts and reservations on the web
- Is the best price guaranteed when booking through the website
Yes, on the web you will always find the lowest price compared to other agencies and websites. To guarantee this, if you find it cheaper, with the same conditions, we will keep you the best price and return the difference.
- Is it safe to book online?
Of course, we work with external companies that guarantee the security and confidentiality of online payments.
- Are there discounts and advantages for booking through the website?
Yes, we always offer the best price and, in addition, several discounts that you can only enjoy if you book through our website:
– 5% exclusive discount for reservations on the website with the code SANMILLANWEB
– San Millán Experiences for exclusive sale through our website
– Specific offers and experiences: You will always find special offers and packs for New Year’s Eve, Valentine’s Day… exclusively on our official website
Information about plans and activities in the area
- What leisure options do you have at the hotel?
We have a cafeteria if you want to have something to eat at any time. To spend a relaxing time, we have a pool table and we also have several board games available to customers.
- Do I have to reserve entry to the monasteries in advance?
For the YUSO Monastery you can buy them here directly at the hotel when you come, or at the monastery ticket offices, which are 1 minute from the hotel. You can see the opening hours of the monasteries on their website, as they vary depending on the season. It is always advisable to book the SUSO Monastery, which has restricted entrances-
- What can you do in the area?
Given where you are, the first thing would be to visit the spectacular monasteries of Suso and Yuso. On the other hand, there are many hiking routes to enjoy nature, you can visit several charming towns in La Rioja, we have the monastery route. And, of course, you can visit wineries of the D.O. Nearby Rioja such as David Moreno or Martínez Alessanco, in the town of Badarán, 5 minutes from the hotel.
Discover the Sierra de la Demanda from San Millán de la Cogolla! If you’re looking for a different experience surrounded by nature, you can enjoy 4×4 routes or rent electric bikes to explore the surrounding area.
More information at www.demandaaventura.com or call +34 633 153 887.
Other useful information
- Is there parking at the hotel?
We do not have private indoor parking, but there is a free outdoor public parking next to the hotel and the monasteries, where you can leave your car.
- Do you accept pets?
We do not accept pets at the hotel.